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Human beings don’t respond to what happens in the present moment but we respond to our perception of reality, thus the past. Past experiences are stored in our bodies and act as the blueprint of how we respond to the outside world. Employees come to the workplace with their history and their life experiences.Interventions that attempt to resolve stress -induced behaviors cannot be rectified with the use of traditional crisis intervention techniques that depend on logical cognitive processing because stress behavior is an illogical, instinctual response not under control of the rational brain.

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